爱华网下面是小编整理的酒店商务英语口语，以供大家学习参考。
酒店商务英语口语Greetings (打招呼)1、Good morning ,sir(madam)早上好,先生(小姐)
2、Good afternoon ,ladies and gentlemen下午好,女士们,先生们.
3、Good evening ,miss Price晚上好,普莱丝小姐.
4、How are you today ,Mr Brown ?你今天好吗?布朗先生.
5、I'm quite well ,thank you.我很好,谢谢你.
6、Hs good to see you again ,sir(madam)再次见到你真高兴,先生(小姐)
7、Nice to meet you ,sir.见到你真高兴,先生.
Titles(称呼)8、Are you Mrs.Best?
你是贝丝特夫人吗?
9、You must be professor Ford.
你一定是福特教授.
10、May I know your name,sir(madam)?
我可以知道你的名字吗?先生(小姐).
11、Here's a letter for you ,Dr white.
怀特医生,这儿有你的一封信.
12、you're wanted on the phone,Captain Smith.
史密斯船长,有你的电话.
13、Welcome to our hotel, miss Henry.
欢迎来到我们酒店,享利小姐.
14、May I be of service to you,Mr Baker ?
我能为你服务吗?贝克先生?
15、Can I help you, Ms Blake?
我能帮你吗?布雷克小姐?
16、Would you take the seat ,young lady ?
请坐,小姐,
Offering Help (主动提出帮助)17、May I help you ?
18、Can I help you?我能帮你吗?
19、What can I do for you ?我能为你作什么?
20、 May I take your ba for you?我可以为你拿你的手提包吗?
21、 May I help you with your suitcase?我能帮你拿你的箱子吗?
22、 Would you like me to call a taxi for you ?你需要我为你叫一辆出租车吗?
23、 Thank you very much.非常感谢
24、 Thanks for the trouble .麻烦你了
25、 It'svry kind of you?你真是太好了
26、 No,thanks.不用了，谢谢!
Answers to Thanks(对感谢语的应答)27、 You're welcome.欢迎你
28、 Not at all.不用谢
29、 That's all right.没关系
30、 Don't mention it.别提了
31、 It's my pleasure.这是我的荣幸
Expressing welcome (表示欢迎)
32、 Welcome ,sir(madam).欢迎光临，先生(小姐)
33、 Welcome to our hotel ,sir (madam).欢迎光临我们酒店，先生(小姐)
34、 Welcome to our western restaurant.欢迎来我们西餐厅
35、We're glad to have you here.我们很高兴你来到之儿
36、I'm always at your service ,sir (madam).随时为你效劳,先生(小姐).
Apologies (表示道歉)37、I'm sorry,sir (madam).对不起,先生(小姐).
38、I'm very sorry.非常抱歉.
39、I'm sorry to trouble you.对不起打扰你了.
40、I'm sorry to have taken so much of your time.对不起占用你太多时间了.
41、I'm sorry to have kept you waiting .对不起让你久等.
42、Excuse me for interrupeing you.原谅我打挠你了.
43、I hope you'll forgive me.我希望你能原谅我.
Answers to Apology(对道歉语的应答)
44、It doesn't mater.没关系.
45、It's nothing.没什么.
46、Never mind.别放在心上.
47、That's nothing.没什么.
48、Don't bother about that.别再想它.
49、Don't worry about it.别担心.
50、Don't apologize, It was my fault.别道歉,这是我的错.
Good wishes(良好祝愿)51、Have a good time!祝你们玩得愉快!
52、Have a nice evening!祝你晚上愉快.
53、Happy Birthday!生日快乐.
54、Merry Christmas! 圣诞快乐.
55、May you succeed 祝你成功
Parting(分手再见)56、 Good-bye and good luck.再见,祝你好运.
57、Hope you'll have a nice trip.希望你旅途愉快.
58、Wish you a pleasant journey .祝你旅途愉快.
59、Happy landing.祝你安全抵达.
60、Bon voyage.一帆风顺.
61、Hope to see you again.希望再次见到你.
62、Good night.晚安.
63、See you Tomorrow.明天见.
Self-Introduction (自我介绍)
64、I'm henry ,I'm from Golden Lake Hotel, I'm here to meet you .我叫享利,来自金湖酒店,我是来接您的.
65、My name is Irene ,I'm the housekeeping Department waiter.我的名字是艾琳,我是管家部服务员.
66、I'm the receptionist here ,welcome to our hotel.我是这儿的接待员,欢迎来到我们酒店.
67、Reservations ,May I help you ?预订部,我能帮你吗?
68、Room service ,May I come in ?送餐服务,我可以进来吗?
69、This is Henry Adams speaking.我是享利.亚当斯.
Affirmative Responses (肯定回答)70、Surely.当然可以.
71、Certainly ,sir (madam).当然可以,先生(小姐).
72、Yes,sir,(madam).是的,先生(小姐).
73、That's true ,sir (madam).是这样的,先生(小姐).
74、Very well.非常好.
Negative Responses(否定回答)75、No ,sir (madam).不,先生(小姐).
76、I don't think so.我不这样认为.
77、Of course not.当然不.
78、I'm afraid that's not a good idea.恐怕,那个主意不好.
Useful Questions 常用问句79、What do you prefer ,tea or coffee?你喜欢什么?茶还是咖啡.
80、 Would your please sign here ?请在这儿签名好吗
