下面是小编整理的酒店英语基本对话,欢迎大家阅读!
酒店英语基本对话一:A Hello,this is QuaCheng hotel,is there anything I can help you,sir?
你好,这里是泉城大酒店,请问您需要什么服务
B Yes, I'd like to book a room.
我需要预订一间房
A Sure,we have different type of rooms,which would you like to choose?
我们酒店有不同类型的房间,您需要哪种房间呢?
B I'm not very certain,could you give me a brief introduction,please?
我不是很确定,你能不能给我做一下简单的介绍?
A Ok,our hotel provides standard single room and double room,accordingly,we also have special treatment for VIP.
好的,我们酒店提供标准单人间和标准双人间,除此之外还有对贵宾的特殊套房
B Thank you,I want to reserve a single room which is better located between 4th floor to 7 floor.Well,I need the personnel in your hotel to open the window and clean the room before I arrive there.Is that ok?
谢谢,我想预定一间单人标准间,最好是介于4楼到7楼之间的。嗯,我需要你们的工作人员在我到达九点前打开窗户并打扫房间,可以吗?
A Ok,sir,I already taken some notes about your requirements.Now let me check the room on my computer.Well,one standard single room in 6th floor and the number is 0603,need clean and open the window,anything else?
好的,先生,我已经记下了你的要求。我先在电脑上查询一下。嗯,6楼的603房间,需要打扫并打开窗户,还有什么要求吗?
B Thanks,how much does it cost?
谢谢,房间费用是多少钱
A That is 580 RMB
房费是580元
B Don't your hotel have discount?
你们没有折扣吗?
A I'm terribly sorry,sir.If you need a discount,you should be our VIP and stay here for at least 3 days.
非常抱歉,先生。如果你想打折必须是我们酒店的协议客户,并且至少住三天
B OK,that's alright!
好,那就算了
A When will you arrive at our hotel,sir?
您什么时候能到达,先生?
B Around 15 to 3 P.M.
下午2点45
A OK.It's a great honour for us to serve for you and we are all waitting for your arrival.!
好的,能为您服务是我们酒店的荣幸,我们在此恭候您的光临!
B Thank you very much!Byebye!
谢谢,再见!
酒店英语基本对话二:1.I’ll take a look at the hotel’s booking situation.
我来查看一下本店房间的预订情况。
2.I’m glad that we’ll be able to accept your extension re-quest.
很高兴我们有办法接受您延长住宿的要求。
3. But I’m afraid that it will be necessary for us to ask you to change rooms for the last two nights. 不过,恐怕最后两天我们得请您搬到别的房间去。
4. We have already let your room to another gentleman.
我们已经把您住的房间租给了另外一位先生。
5. That’s no problem at all.
没问题。
6.And here is your key,Mr.Bradley.Your room number is 1420.
给您房间的钥匙,布拉德利先生。您的房间号码是1420。
7.It is on the 14th floor and the daily rate is$90.
房间在14层,每天的房费是90美元。
8. Please make sure that you have it with you all the time.
请务必随时带着它。
9. My business negotiation has progressed much more slowly than I had expected.
我的业务谈判进行得比我原先预料的慢了许多。
10. I wonder if it is possible for me to extend my stay at this hotel for two days.
我想知道是否可以让我在这儿多呆两天。
11.Yes, we do have a reservation for you.
对了,我们这儿是有您预订的房间。
12.Would you please fill out this form while I prepare your key card for you?
请您把这份表填好,我同时就给您开出入证,好吗?
13.What should I fill in under ROOM NUMBER?
“房间号码”这一栏我该怎么填呢?
14.I’ll put in the room number for you later on.
过会儿我来给您填上房间号码。
15.You forgot to put in the date of your departure.
您忘了填写离店日期了。
Dialogue A (酒店英语基本对话之一)
A: Good morning,sir.Can I help you?
B:Good morning! I have a reservation for a single room with a bath here.
A: May I have your name,sir, please?
B:Bradley,John Bradley.
A:Just a moment,sir, while I look through our list.Yes,we do have a reservation for you,Mr. Bradley.Would you please fill out this form while I prepare your key card for you?
B:Yes.Can I borrow your pen for a minute,please?
A:Sure.Here you are.
B:What should I fill in under ROOM NUMBER?
A: You can just skip that. I’ll put in the room number for you later on.
B:(After he has completed the form) Here you are.I think I’ve filled in everything correctly.
A: Let me see…name, address, nationality,for war ding address, passport number, place of issue, signature and date of departure.Oh,here,sir.Your forgot to put in the date of your departure. Here let me fill it in for you.You are leaving on…?
B:October 24.
A:Now everything’s in order.And here is your key,Mr.Bradley.Your room number is 1420. It is on the14th floor and the daily rate is$90.Here is your key card with all the information on your booking, the hotel services and the hotel rules and regulations on it.Please make sure that you have it with you all the time.You need to show it when you sign for your meals and drinks in the restaurants and the bars.You also need to show it when you collect your key from the Information Desk.
B: OK.I’ll take good care of it.
A: And now if you are ready,Mr.Bradley, I’ll call the bell-boy and he’ll take you to your room.
B: Yes, I’m ready.Thank you.
A:I hope you enjoy your stay with us.
B:I’ll try.
Dialogue B(酒店英语基本对话之二)
A:Good morning!Can I help you?
B:Good morning! I’m Mr.Doug lass in room 1208. My business negotiation has progressed much more slowly than I had expected.This makes it necessary for me to stay on here for another day.I wonder if it is possible for me to extend my stay at this hotel for two days.
A: I’ll take a look at the hotel’s booking situation. Yes, sir,I’m glad that we’ll be able to accept your extension re-quest.But I’m afraid that it will be necessary for us to ask you to change rooms for the last two nights.You see,we have already let your room to another gentle-man.Is that acceptable to you?
B: Yes, that’s no problem at all.
A: Let me see… room 1111 Will be vacant. How about room1111?
B:That is fine.
A:When would you like to move tomorrow?
B: I don’t know.
A:The new occupant will be checking in a little after twelve.
B: That means I have to move out before 12. Let me see. I’ll be leaving for the negotiation at 9∶30 tomorrow morning and I will not be returning to the hotel until sometime in the afternoon. So I’m going to have to do it before I go to the negotiation.Well,I think I will move at 9o’clock.
A: Good.I will send a bellboy to your room and help youwith your luggage at 9 o’clock. And please remember to bring your key card to the reception desk when you pass it tomorrow so that I can change the room number on it.
B:I will.Thank you very much.
A:Goodbye.
B:Goodbye.
Words and Expressions
nationality n.国籍/forward v..发送,寄发
for warding address 转投地址/passport n.护照
place of issue 发照地点/signature n.签名
departure n.离开/regulation n.规章,规定,条例
negotiation n.谈判;磋商/extension n.延长日