爱华网研究生课外作业
课 程 名 称 商 务 英 语 研 究 生 姓 名 班 级 学 号任 课 老 师 职称 副 教 授
所 属 学 院 管 理 学 院 专 业 工 程 管 理 作 业 题 目 商务写作（商务信函）
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商务写作 （商务信函）
Practice: write a letter of complait acc ording to the following ad and handwritten notes.
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Dear Director:
I am a student of C&S English Center. I am writing to complain about your poor service against your advertisement.
In the first place, you promise to have Experienced and highly-qualified teachers, but in fact, the teacher is poor. In addition, you offer the personal placement for our year-long customers, but the test result is not accurate. In the third place, you will arrange the foreign teachers according to our time, but they did not arrive classroom on time. In the fourth place, the Mini-test every month should be extra charged. In the fifth place , English Movie + Culture Teaching become movie viewing only. In the sixth place, nearly 20 students were in my class which are much more than Maximum 10 students. The last one place, we will have a gift with good quality of note book, but finally, we find the quality is very pool.
I appreciate it very much if you could improve your service, preferably according to your commitment for the services, and I would like to have this matter settled within two days. It will be nice for you to conduct investigation at your end and reply to us.
Yours sincerely,
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